The Future of Shared Services in the Public Sector

Summary

The commercial world is embracing Cloud technology; attitudes to the way we all consume services and information are changing, sparking a new wave of evolution in Shared Services. 

The government believes Shared Services will save the Public Sector 20% or more of their back-office costs.

But how can this be achieved and what impact will it have on the future services that it provides

This report considers the experiences of early adopters in implementing Shared Services and discusses the lessons for the Public Sector.

This report looks to commercial Shared Services models to identify lessons for the Public Sector.

Of course, many governmental organisations have already made great strides in this area. As more explore this evolving area, and existing users evolve their models, this report looks to the future to help organisations gain the long view. 

Last updated: 26 Apr 2018