Case studies

Process Improvement

Improving membership services for the world's largest car club

Gear Stick

Change Associates identified process improvements within Zipcar to deliver 600% return on investment within one financial year. This involved analysing more than 80 processes within the Member Services department.

Go

Helping AVIS Budget Group drive €17m savings through the business

Tyre abstract shot

Change Associates led four projects that collectively saved Avis Budget Group €17m. Find out how in this case study.

Go