Case studies

Performance Management

Taking performance management at British Sugar from good to great


Following the launch of British Sugar's Performance Review Cycle, which aimed to bring consistency to the company's processes, the talent development team recognised further improvements needed to be made. Change Associates designed and delivered a two-day practical skills course for managers and the staff who would be reviewed. Delegates tested their new skills in a series of role-play interactin...


A Nationwide change in Performance Management

Nationwide 2

Nationwide wanted to adopt a revised Performance Management process and introduce it to 22,000 employees and 2,800 managers across its UK branch network. Change Associates delivered a clear approach to communications, with support materials, a training programme within budget and to tight 12-week deadline.


Measure for Measure. Performance Management at the Shakespeare Birthplace Trust

Ann Hathaway's House

How Change Associates helped Shakespear Birthplace Trust turn from loss making to profit and build a robust performance management process within 12 months.


Setting the standard for performance management in Aldermore Bank

Business Women in informal meeting

The client is a new start up bank targeted at the SME market with a niche product offering. It has grown through the acquisition of a number of regional invoice discounting businesses all with different PM policies and practices and has built from new asset finance, commercial and residential mortgages and savings product lines for their client base....