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Performance Management

Break the silos to create collaborative working

19 Oct 2018

Gallup’s 2017 report, State of the American Workplace, showed that employees with strong friendships in the office are happier, enjoy their work more and are seven times more likely to work effectively than others. A recent Forbes article reports recent studies that indicate collaboration drives workplace performance; “Simply feeling like you’re part of a team of people working o...

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The importance of leadership for successful change

Time for a new kind of leader
3 Oct 2018

While most organisations recognise the importance of developing leaders, few invest in leadership. Yet in this time of rapid change, where competitors can emerge overnight, the impact of leadership on the success of any change project cannot be underestimated. Organisations need to be ‘change ready’ and this must be enabled by leadership. A leader’s challenge is to set the scene...

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Were poor performance management processes responsible for mis-selling scandals?

7 Sep 2015

Poorly executed performance management processes risk pressuring sales teams in the financial services sector into further mis-selling, according to new guidance released by the Financial Conduct Authority (FCA). The FCA guidance found that aggressive organisational and departmental targets create a cascade of pressure throughout firms. Middle managers, finding themselves responsible for achieving...

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