Blog

Author: Trevor Lambert

Two Weetabix
3 Jan 2019

Our latest case study looks at the Operating Model work we completed for Weetabix

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Close shot of a white car
20 Dec 2018

Our latest case study explains how Change Associates saved Avis Budget Group achieve savings of €17m.

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Abstract image suggesting global shared services
8 Nov 2018

The process of researching our report, The future of Shared Services in the Public Sector, revealed eight key points that anyone looking to implement Shared Services should keep in mind. We list them in this blog, along with 7 core competencies for leaders looking to introduce Shared Services.

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Shared Services in the Public Sector
29 Jun 2018

Earlier this year we met with Dean Sweet, Assistant Director of Shared Services at West Midlands Police to discuss how shared services were introduced to the force. West Midlands Police's shared services project has been a great success. In this short but candid interview, Dean Sweet talks about the project and its impressive results.

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Digital Cloud Technology G-Cloud 10
28 Jun 2018

Change Associates is now registered on the G-Cloud 10 Framework to help Public Sector clients implement HRIS and employee management systems.

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Crown Commercial Services homepage
23 Nov 2017

Now we're on the OJEU-compliant framework Public Sector clients can buy our services with confidence, without the usual bureaucracy of working with a new supplier.

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Dictionary definition of Transformation
10 Jul 2017

Failing to find a satisfying definition of Business Transformation, David Cruise presents his own. Do you agree?

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OrgVue Sunburst Image
3 Jul 2017

Change Associates uses OrgVue, to model data-driven organisational designs quickly and cleanly for TOM projects. This blog explains why.

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Digital Cloud representing G-Cloud 9
14 Jun 2017

As part of our strategy of working more closely with the Public Sector, Change Associates has successfully applied to register on the G-Cloud 9 Framework.

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9 Dec 2016

We all, no doubt, have preferred models and frameworks that stand the personal test and time as new management fads come and go. And for me, the SERVQUAL model of service quality is one I return to again and again. For all its limitations, I've yet to come across a better encapsulation of how to analyse customer expectations.

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