Blog

Change Associates partners with Adept and Amey to create the Customer Experience Toolkit for Place Leaders

26 Feb 2021

The Customer Experience Toolkit for Place Leaders includes practical exercises, templates, case studies and ideas to take you step-by-step through the five building blocks to customer excellence in local government.

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New case studies demonstrate $10m++ cost savings for one global client

Gamepad
17 Sep 2020

Introducing two case studies that demonstrate how Change Associates' advice regarding Workday and organisation design realised multimillion dollar savings for this global brand.

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Target Operating Model Consultants - Five questions to expect

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21 May 2020

These are the five questions we would always ask in any TOM kick-off meeting, and we'd expect the same from any other professional consultancy.

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Creating agile organisations

Magnifying glass emphasising the word 'Agile'
3 May 2020

Research shows that agile organisations have nearly three times the earning advantage of their competitors. In this blog we make two key recommendations to create an agile organisation design.

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If culture eats strategy for breakfast, what's left for lunch?

Picture of an English Breakfast fry up. Literal? Us?
16 Apr 2020

When you think about a business that inspires you, what springs to mind? Is it their culture or their strategy that stands out?

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orgvue - A brief video introduction

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2 Apr 2020

Vlog - A short video in which we explore the key features of orgvue.

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Adapting for the future - Organisation Design and Workforce Analytics 

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25 Mar 2020

Having an effective organisation design is essential to enable businesses to respond quickly to market changes. So, what's stopping them? This extended blog considers the issue.

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Time to step up to the mark for the flexible workforce

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24 Mar 2020

Grahame Russell urges the Chancellor to provide more support to flexible workers in the face of Covid-19.

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Who owns a tech-enabled transformation programme?

Tech-enabled transformation project leader presenting to team
19 Mar 2020

With more and more technological disruption, there is a huge opportunity for organisations to use technology to drive innovation and competitor advantage. But who should lead this drive?

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Digital Transformation and Business Transformation. What's the difference?

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20 Feb 2020

The term 'digital transformation' has become so ubiquitous it has become difficult to define. David Cruise considers what we mean by digital transformation and how it differs from business transformation.

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