Making change happen in the Public Sector

A group of public sector workers

The Public Sector can only respond to the demands it faces through transformation.

We make change in the Public Sector happen more quickly, more successfully and more cost-effectively.

Change Associates is disrupting the traditional model of consultancy by providing a flexible, cost-effective and highly credible alternative to the Big Four.

Projects are delivered by a team selected from our network of nearly 300 quality-assured associates. Many have experience in one of the big consultancies and all have more than 15 years’ relevant experience. The associate approach gives you access to highly experienced consultants and gives us the flexibility to change the composition of the delivery team as your project progresses.

So you get the expertise you need when you need it.

And you don’t pay when you don’t use it. 

As experts in change management, we transfer skills and knowledge, so build capability rather than dependency. This means we focus on delivering rapidly the agreed objectives, while your in-house team can sustain and build on the changes in the long term.

It’s an attractive option for Public Sector organisations expected to hit challenging objectives while achieving best value. 

Change Associates is registered with the Crown Commercial Services Management Consultancy Framework and on the G-Cloud 10 Framework to provide Cloud planning and support services to the Public Sector, simplifying your procurement process.

Change Associates is also is an accredited Bloom supplier. That means any member or associate member of NEPO may request a proposal or call off our services through the Nepro solution for organisational and change management.

"From my first interactions and engagement with the team I found their energy and quality of work to be of an incredibly high standard, delivering to challenging timescales within a very sensitive area of critical business... The working relationships and engagement were consistently at a high standard and at a level that built confidence around what was delivered. All in all a really positive experience."
Carl Foulkes, Deputy Chief Constable, Merseyside Police

Do these common Public Sector challenges sound familiar?

Every organisation is unique, but the challenges they face are often remarkably similar

  • Pressure to do more with less in the face of increasing demands and reduced budgets
  • Implementing major transformation or reform while maintaining service or care levels.
  • Improving adoption of new systems and new ways of working when the workforce feels distanced from the decision-making process.
  • Creating an organisation and culture that attracts and keeps a diverse workforce.
  • Managing staff, agency workers and outsourced providers to deliver services effectively.
  • Introducing more agile ways of working.
  • Developing the next generation of leaders.
  • Providing digitally-enabled services to improve efficiency, effectiveness and engagement.

Our associates have helped dozens of organisations address challenges like these through current, and pragmatic, methods and practices whilst ensuring high levels of stakeholder engagement.

For details call 0207 1011 979, email or complete the form below. 

Our public sector track record

Change Associates has delivered guidance and support to a wide range of public sector bodies and associations during significant operational or cultural change. These include:

  • BBC
  • Bristol Council
  • British Council
  • Chartered Institute of Personnel and Development
  • Commonwealth Secretariat
  • Culture Coventry
  • East Thames Housing Schedule
  • Financial Ombudsman
  • Harrow Council
  • London College of Fashion
  • London School of Economics
  • Merseyside Police
  • Midlands Air Ambulance
  • Ministry of Defence
  • Heatherwood and Wexham Park Hospitals NHS Foundation Trust
  • Scottish Prison Service
  • Shakespeare Birthplace Trust
  • University of Cambridge
  • West Midlands Police

Over the last 15 years, our associates have worked with

  • Barking & Dagenham Council
  • Cabinet Office
  • Child Support Agency
  • County Councils including Lancashire, Gloucestershire, Northamptonshire, Cambridgeshire, Hertfordshire, Bristol and Buckinghamshire
  • Department for Education
  • Department for Transport
  • Department for Work and Pensions
  • Driving Standards and Vehicle & Operator Services
  • Financial Conduct Authority
  • Metropolitan Police Force
  • NHS Scotland, Barts Health and Tower Hamlets and Greater Manchester NHS Trusts
  • Qualification and Curriculum Development Authority
  • Prison Service
  • Remploy
  • UCAS
  • Veterans UK

Projects delivered by Change Associates include

Cultural transformation at the BBC - Culture assessment in the post-Savile era, later updated following the Dame Janet Smith review. 

Dispute resolution at Culture Coventry - Managing a case through mediation to settlement.

Employee relations and communications at Hutchison Ports - Assessment and employee engagement during a restructuring project in a unionised environment.

West Midlands Police - Various projects including the restructure of the HR function to realign the Organisational Development directorate.

John Lewis Partnership – Helping HR improve alignment and partnership with the business.

Strategic partnership with the CIPD – Delivering consultancy under the CIPD brand including policy review, process design, legislation and HR support.

Performance management at British Sugar - Design and delivery of development programmes for managers and staff.

Preferred delivery partner for KPMG – Providing training for the Civil Service Learning framework and developing procurement skills in the MOD Acquisition Support Programme.

Global recruitment strategy for Tate & Lyle - including advising on selection process for an Applicant Tracking System.

Talent management for Tullow Oil - Profiling and assessing talent needed in their external affairs division, including the promotion of local talent in Ghana.

To discuss your challenge call 0207 1011 979, email or complete the form below. 


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