"From my first interactions and engagement with the team I found their energy and quality of work to be of an incredibly high standard, delivering to challenging timescales within a very sensitive area of critical business. What was important to me is the team analysed the evidence and developed clear options for us, I was really impressed that they were able to quickly get to the nub of the issues facing us and were able to articulate back quickly what the art of the possible is. The working relationships and engagement were consistently at a high standard and at a level that built confidence around what was delivered. All in all a really positive experience"
Carl Foulkes, Deputy Chief Constable, Merseyside Police
"In my experience, a number of ‘associate’ organisations purport to have a bank of associates that they can call on to execute the work. Also in my experience, unfortunately, this often means you get ‘who’s available’ in their network. This was certainly not our experience with Change Associates. The team that came and went, and came back again at certain times on the Weetabix project, felt like it was an excellent use of the right people, with the right skills at the right time for both efficiency and effectiveness of our project and business need. Their ability and commitment to keeping each other informed made us feel like the Change Associates personnel were one and the same morphing through the work. We look forward to working with them again and would have no hesitation in recommending them."
Stuart Branch, Group HR Director, Weetabix Food Group
"Your approach has helped create the energy, interest and momentum around the project and the final report is a clear illustration of this good work... What I think contributed to making [the project] work well has been your genuine listening skills, true customer focus, candid approach, flexibility and adaptability."
Joel Le Goffic, Director of Group HR Operations, DS Smith
“In a world where tradition and routine are valued, it was hard to create any traction for a shift in behaviour. But with Change Associates’ facilitation skills, coaching and general expertise we successfully challenged some of the existing practices. They do exactly what their name suggests: working with you as your supporter and challenger, bringing in the expertise to change and helping you nurture good practice.”
Alison Hollas, Talent Development Manager, British Sugar plc
“Change Associates made a real difference in helping us identify the right capability to take the business forward in critical leadership roles in External Affairs function in Ghana and Mauritania. Supported by a high quality team, Roberta - as lead consultant - proved to be a fabulous character and brilliant talent.”
Khatira Morrison, Regional External Affairs Manager, North and West Africa, Tullow Oil
“It was obvious within a few weeks of Change Associates arriving on site you would make things happen quickly, and you have excelled for the duration of the project. You quickly gave a clear picture of the issues we are facing and the best solution. You draw on a wealth of experience, are trustworthy and always act with integrity.“
Guy Johnston, Director, formerly of Avis Budget Group EMEA
“I was immensely impressed with your team and the quality of the work you did. The bottom line is that you obtained and analysed evidence that was so clear that there was really no room for argument about the message that needed to be given. I think it is remarkable that the management were prepared to accept it in terms that also satisfied the unions. And really, that is down to you.”
Dinah Rose QC, BBC Respect at Work Review
“Right from the start Change Associates listened and designed an intelligent and agile culture change programme. They quickly got to grips with our business and our culture. Their flexibility, organisation and spontaneity was awesome.”
Donna Taberer, Head of Public Service Partnerships, BBC Academy
"Change Associates have worked with Zipcar, and our parent organisation Avis Budget Group, for approximately 4 years.  Having seen them deliver a number of successful engagements with Avis Budget Group and Zipcar North America, Zipcar International engaged Change Associates in process engineering and re-structuring work for the business.  During their engagement Change Associates brought strong capability in process improvement and project management and, in addition to these core skills, I have been impressed with the ability of their associates to fit into the culture of our business, their relationship building and their willingness to be flexible on the scope of their work whilst maintaining a focus on delivering our targeted results."
Marina Kilcline, HR Director, Zipcar International and Transformation Programme Director, ‎Avis Budget Group International


Last updated: 4 Oct 2018